Business IT support
On-site, phone, and remote troubleshooting for workstations, printers, and business applications. Clear explanations and practical next steps.
INDEPENDENT IT CONSULTING · WASHINGTON, DC METRO
Your technology.
Your business.
In capable hands.
Practical IT support and systems engineering for the people who depend on it. Work directly with Mark Jones to resolve problems, improve your infrastructure, and plan what comes next.
On-site & remote supportWindows · Linux · Cloud
IT expertise for offices, hospitality, professional services, and organizations with multiple locations.
Built around how you work.HOW I CAN HELP
Support today.
A stronger foundation tomorrow.
From a recurring software issue to an infrastructure migration, the work starts with understanding your environment and what your business needs.
Networks & Wi-Fi
Network design, installation, and troubleshooting. Support for routers, switches, firewalls, cabling, and connectivity across offices and locations.
Windows & Linux engineering
Server installation, integration, configuration, and maintenance. Experience with Active Directory, directory services, and mixed operating system environments.
Cloud & email migrations
Plan and support moves between on-premises, hybrid, and cloud environments, including Microsoft 365, AWS, Azure, and Google platforms.
Security & system upkeep
Firewall configuration, patch management, system monitoring, and updates for hardware, software, and firmware. Document issues and recommend improvements.
Data recovery & project work
Assess recovery options, assist with data transfers, and support upgrades and deployments. Coordinate with vendors when the solution spans several systems.
EXPERIENCE THAT CONNECTS THE DOTS
Small business practicality.
Enterprise experience.
A career spanning hands-on consulting, network engineering, regional IT leadership, and enterprise cloud environments.
MJJ CONSULTING · SINCE 2002
IT shaped around the client
Customized installation, integration, maintenance, and support for clients across the Washington, DC metro area, with direct communication and detailed documentation.
CAPITAL ONE · 2018–2019
Cloud & directory engineering
Windows Active Directory and cloud environment analysis, compliance work, PowerShell scripting, and AWS test environments.
HORIZON INDUSTRIES · 2017
Large-scale deployment
Contributed to a Defense Logistics Agency migration involving 8,400 laptops and zero-client devices, with deployment and post-migration support.
Additional experience includes IT leadership at LiUNA Mid-Atlantic and network engineering at Micro-LAN Support.
MEET YOUR CONSULTANT
Mark Jones
Systems engineer. Troubleshooter.
Your direct point of contact.
Based in Alexandria, Virginia.
Serving the Washington, DC metro area.
Technology is most useful when it helps people get their work done.
I bring more than 25 years of IT experience to the problems businesses face every day: systems that need to work together, connections that need to stay reliable, and software that needs to support the people using it.
My background covers Windows and Linux systems, networking, cloud environments, and hands-on support. I work with you to understand the issue, explain the options, and choose a practical solution for your environment and budget.
01
Understand
Discuss your goals and assess the environment.
02
Resolve
Troubleshoot, implement, and verify the work.
03
Document
Explain changes and recommend next steps.
LET’S TALK ABOUT YOUR IT
A problem to solve?
A project to plan?
Tell me what’s happening, where you’re located, and what you need. We can discuss the right next step.
EMAIL MARKmark@mjjconsult.comCALL MARK(703) 955-2416
On-site support in the DC metro area.
Remote support available.